Terms of Service – 1spa.sg

Welcome to 1spa.sg, an online platform owned and operated by Express IT Service Pte Ltd (“ExpressIT”), based in Singapore. 1spa.sg connects users with professional massage therapists and spa services, offering features such as:

  • ✅ Instant Online Booking
  • 💬 Chat-Based Appointment Scheduling
  • 📍 Spa & Therapist Directory by Location and Service Type

By accessing or using 1spa.sg (the “Platform”), you agree to be bound by the following Terms of Service (“Terms”). These Terms apply whether you reside in Singapore or internationally. If you do not agree to these Terms, please do not use our Platform.

1. Eligibility and Account Registration

  • You must be at least 18 years old to use this platform.
  • Accurate and truthful registration information must be provided at all times.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Misuse or impersonation may result in account suspension or legal consequences.

All data collected is governed by our Privacy Policy, in compliance with Singapore’s PDPA and international privacy standards such as GDPR.

2. Use of Services

We offer both Free and Paid Services:

  • Free: Browse listings, view profiles, read public reviews.
  • Paid: Enhanced listing visibility, promotional tools, and advanced customer engagement tools.

By purchasing services, you agree:

  • All payments are final unless the service is unavailable due to our fault.
  • Payments are processed through licensed third-party payment gateways.
  • You are responsible for any transaction fees or applicable taxes under Singapore or your local jurisdiction.

3. Chat-Based Appointment Booking

The Platform offers real-time chat booking with spas and therapists. You agree that:

  • All communications must remain respectful, lawful, and within the intended use.
  • ExpressIT is not responsible for the outcome of the appointment, disputes, or any messages exchanged via the chat.
  • You must not use the chat feature to solicit or offer illegal services.

4. Responsibilities and Conduct

Whether you’re a client or a spa provider, you agree to:

  • Act in good faith and provide accurate service information.
  • Not post or transmit offensive, defamatory, misleading, or unlawful content.
  • Not impersonate others or act fraudulently.

We reserve the right to moderate, remove, or report inappropriate content or users.

5. International Use

We welcome users globally. However:

  • You are solely responsible for ensuring your use of the Platform complies with local laws in your jurisdiction.
  • Services listed on 1spa.sg are primarily based in Singapore, and some features or content may not be available or suitable in all countries.

6. Intellectual Property

All content, logos, software, and intellectual property on 1spa.sg is owned by ExpressIT or its licensors.

No content may be copied, reused, or distributed without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by Singapore and international law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform.
  • We do not guarantee the accuracy, availability, or fitness of services listed on the Platform.

8. Termination and Suspension

We may suspend or terminate your access:

  • For any violation of these Terms.
  • If required by law or regulatory authorities.

You may also terminate your account at any time by contacting us at support@expressitservice.com.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles.

  • For international users, you agree that any disputes shall be first attempted to be resolved through negotiation or mediation.
  • If unresolved, disputes shall be subject to the non-exclusive jurisdiction of the courts of Singapore.

10. Contact Us

If you have any questions or concerns about these Terms, please contact:

📧 Email: support@sgspa.net